Second Chat Ltd Effective Date: 7 August 2026
This Cookie Policy explains how Second Chat Ltd uses cookies and similar tracking technologies on our website (secondchat.co) and any web-based components of the SecondChat app.
The SecondChat mobile app itself does not use browser cookies. This policy applies to our web presence only.
Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, such as whether you're logged in or what your preferences are.
Similar technologies include:
These cookies are essential for the website to function. They cannot be switched off.
| Cookie | Purpose | Duration |
|---|---|---|
| Session cookie | Keeps you logged in to the web dashboard | Session |
| CSRF token | Prevents cross-site request forgery attacks | Session |
| Consent cookie | Remembers your cookie preferences | 12 months |
These cookies enable enhanced functionality and personalisation.
| Cookie | Purpose | Duration |
|---|---|---|
| Language preference | Remembers your language setting | 12 months |
| Theme preference | Remembers your display preferences | 12 months |
These cookies help us understand how visitors use our website so we can improve it. All data is aggregated and anonymised where possible.
| Provider | Purpose | Duration |
|---|---|---|
| Google Analytics (GA4) | Page views, traffic sources, session duration, feature usage | Up to 24 months |
Some third-party services we use may set their own cookies:
We do not use advertising cookies or sell data to ad networks.
You can control and delete cookies through your browser settings. Here's how for common browsers:
Blocking strictly necessary cookies may affect how the website functions.
When you first visit our website, you'll be shown a cookie consent banner. You can choose which non-essential cookies to accept. You can update your preferences at any time by clicking "Update cookies preferences", available on every page of our website.
Some browsers send a "Do Not Track" (DNT) signal. We currently do not alter our data practices in response to DNT signals, but we will review this as standards develop.
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated effective date.
If you have any questions about our use of cookies:
Second Chat Ltd Email: contact@secondchat.co
Last updated: 7 August 2026